RescueAssist By LogMeIn

GeekGrape Uses Safe and Secure Remote Software

Why RescueAssist is Safe & Secure

Secure and reliable remote support.
Built to the highest standards of security and performance, so you can be confident that your data — is always safe.
Optimal Performance
RescueAssist ensures reliability through high-capacity servers and up-to-date network equipment. Redundant switches and routers protect against single points of failure, and the RescueAssist broker load balances sessions across worldwide communication servers.
Secure Remote Password (SRP)
SRP authentication provides key establishment between RescueAssist endpoints. SRP is resilient against a wide variety of attacks, including both passive eavesdropping and active password cracking.
End-To-End Encryption
RescueAssist employs Secure Socket Layer (SSL) technology and 128-bit Advanced Encryption Standard (AES) encryption. Our server architecture stores all data two tiers away from the Internet.
Firewall Friendly
RescueAssist relies on HTTP outbound connections to transparently enable screen-sharing sessions. In most cases, support professionals and their customers can connect without changing firewall settings.

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